TERMS OF BUSINESS 1.1 GENERAL: Dilapidations Direct Limited, “dilaps direct” performs professional Consultant Building Surveying services as defined by the Royal Institution of Chartered Surveyors (RICS). All types of services offered are referred to in this agreement as “Building Surveying Services”. 1.2 FEES: 1. All fees are exclusive of Value Added Tax (VAT) charged at the prevailing rate. 2. All fees, unless otherwise stated are exclusive of disbursements, charged as follows: a. Stated costs e.g. rail travel plus 12.5% administration b. Plan printing A1 @ £5.95 ea., A2 @ £4.20 ea., A3 @ £3.45ea. c. Mileage @ £0.59/mile d. Colour printing A4 @ £2.50/page, A3 @ £4.20/page ALL THE ABOVE ARE EXCLUSIVE OF VAT Note: Travel is calculated from the nearest IOD base to the property address and back i.e.; • LONDON 116 Pall Mall, London SW1Y 5ED • BRISTOL Castlemead Building, Bristol BS1 3AG • BIRMINGHAM 1 Victoria Square, B1 1BD • EDINBURGH The Royal Scots Club, 30 Abercromby Place, Edinburgh BH3 6QE • MANCHESTER Peter House, St Peter’s Square, Oxford Street, Manchester • NOTTINGHAM Trent Bridge Cricket Ground, Nottingham NG2 6AW 3. Where projects become abortive, they shall be charged on the basis of time and costs expended at the point of cessation. Time will be charged in accordance with the published hourly rates (see 1.2.5). 4. If a project extends beyond the original brief, unless otherwise stated, the project will be charged on the basis of cost and time expended. Time will be charged in accordance with the published hourly rates (see 1.2.5). 5. Fee for preparing or checking a schedule: Where hourly rates have not otherwise been agreed, the published hourly rates apply: a) Principal Dilapidations Surveyor £129.00/hr b) Chartered Dilapidations Surveyor £ 64.50/hr c) Case Manager £ 33.00/hr d) Assistant Case Manager £ 16.50/hr ALL THE ABOVE ARE EXCLUSIVE OF VAT 6. Fee for settling a schedule by negotiation: a. For acting on behalf of the Landlord in settling the amount or monitoring and approving work carried out by the tenant in compliance with the schedule. 10% on the first £5,000.00 6% on the next £5,000.00 5% on the residue of the amount of settlement or the value of the works carried out. Minimum fee £500.00 b. For acting on behalf of the Tenant in settling the amount 7.5% on the first £2,000.00 5% on the residue of the amount claimed by the landlord of (if that amount has not been quantified) of the estimated cost of complying with the landlord’s schedule. Minimum fee £500.00 7. dilaps direct reserves the right to charge interest on fees unpaid within 28 days of an invoice date. A rate of 4% above Barclays Bank plc base lending rate will apply calculated on a day-to-day basis as from the date of the invoice until the date of payment. 1.3 OTHER TERMS OF BUSINESS: 1. dilaps direct operates a complaints procedure in accordance with RICS requirements, a copy of the same can be requested or supplied by applying to: The Managing Director Dilapidations Direct Ltd c/o Four Winds House Macclesfield Road Rainow Cheshire SK10 5UU These terms and conditions are deemed to apply, without exception, unless specifically varied in writing by a Director of dilaps direct. 1.4 PAYMENTS TO THIRD PARTIES 1. dilaps direct do occasionally make payments to introducing agents. This is on the basis of 6.5% of the gross fee minus disbursement. Once instructed we will disclose the nature of any payments made to third parties as commission. 2.0 CONDITIONS AND LIMITATIONS OF WEB SITE A. All material included in our web site is intended for information purposes only and does not represent legal advice. No user should act or refrain from acting on the information contained in this web site without first verifying the information and obtaining legal and/or professional advice. B. dilaps direct expressly disclaims all liability for any direct, indirect or consequential loss or damage occasioned from the use or inability to use this web site whether directly or indirectly resulting from inaccuracies, defects, errors, whether typographical or otherwise, omissions, out of date information or otherwise. C. dilaps direct makes no representations or warranties whatsoever as to the accuracy of the information contained in this web site. D. The links page is provided to assist the user only. It is the users responsibility to satisfy for themselves the capabilities of the professionals listed. We accept no liability for any failure or loss arising from the use of a professional listed on the links page. E. The user agrees that material downloaded or otherwise accessed through the use of this web site is obtained entirely at the user’s own risk and that the user will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if dilaps direct has been advised of the possibility of such damage. F. dilaps direct does not accept any liability in connection with any third party web sites that can be accessed through this web site and does not endorse or approve the contents of any such site. 3.0 NOTICE OF COPYRIGHT A. Except where expressly stated to the contrary the text and graphics and the information contained in this web site is the copyright of dilaps direct. You may print or download to a personal computer extracts amounting to no more than 5 pages of this site for personal use, provided that (i) dilaps direct web site is the acknowledged source including the reference www.dilaps-direct.co.uk and (ii) this permission is revocable at any time by Dilapidations Direct Limited. B. Permanent copying and/or storage of whole or part of this web site or the information contained therein or reproduction or incorporation of any part of it in any other work or publication whether paper or electronic media or any other form is expressly prohibited. Copyright© 2003 Dilapidations Direct Limited All rights reserved dilaps direct is the trading name of Dilapidations Direct Limited. Registered in England No 3424840